Health insurance giant Humana recently elevated the role of diversity and inclusion in the company with the creation of a new C-level position to oversee the function and direct its initiatives, naming longtime executive Maria Hughes to fill the role of chief inclusion & diversity officer — deliberately reversing the traditional D&I title to reflect its renewed focus.

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Working Abroad Can Be an Asset that Sets Talent Apart: Cox's Lissiah Hundley

Lissiah Hundley, Diversity & Inclusion Strategist for Cox Enterprises, sat down with DiversityInc for a conversation about her experiences and the value of working abroad.

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According to Lissiah Hundley, it can be "a huge asset" for those who have talent and are able to serve a "stint" abroad. "It's a phenomenal opportunity that sets you apart from other talent," she said.

The opportunity to experience different cultures is not only valuable, Hundley said, but it can be eye-opening, particularly with regard to how diversity and inclusion is looked at differently around the world.

Working abroad provides global experience, she said, especially as companies grow and expand internationally, and are seeking employees who can "bring value-add to the table."

"Leaders look at you differently when you take certain risks like that, and you're open to change as well."

View the full video below.

Sodexo's Gerri Mason Hall on Sponsorship and Mentors

Gerri Mason Hall, SVP & chief human resources officer, North America, at Sodexo, sat down with DiversityInc to share her thoughts on sponsorship and mentors.

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Gerri Mason Hall, SVP & chief human resources officer, North America, at Sodexo, sat down with DiversityInc to share her thoughts on sponsorship and mentors.

Throughout her 10-year career with Sodexo (No. 6 on the 2016 DiversityInc Top 50 Companies for Diversity list), Gerri Mason Hall, SVP & chief human resources officer, North America, has had numerous mentors and sponsors — both of which she considers important to her career success.

Mason Hall sat down with DiversityInc and explained why sponsorship and mentoring relationships should primarily be driven by the sponsee and mentee, respectively, and what their responsibilities are for making the relationship as beneficial as possible. She also emphasized the importance of diversity in these relationships and how that plays a key role for both employees.

“Be very open to the differences that you can benefit from,” Mason Hall said.

View the full video below.

VIDEO: Candid Conversation: How to Hold Executive Recruiters Accountable for Presenting Diverse Slates

DiversityInc CEO Luke Visconti sat with AT&T’s (No. 4 on the 2016 DiversityInc Top 50 Companies for Diversity list) Cynt Marshall and Sodexo’s (No. 6) Gerri Mason Hall and had a candid conversation about what qualities make the best recruiters and how to involve recruiters in your company’s commitment to diversity.

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DiversityInc CEO Luke Visconti sat with AT&T’s Cynthia "Cynt" Marshall and Sodexo’s Gerri Mason Hall to share a candid conversation about what qualities make the best recruiters and how to involve recruiters in your company’s commitment to diversity.

By Moses Frenck

During DiversityInc’s fall conference, “Best Practices on Conquering Recruiting Challenges,” on Sept. 14 in Newark, New Jersey, Cynt Marshall, SVP, HR & chief diversity officer, AT&T (No. 4 on the 2016 DiversityInc Top 50 Companies for Diversity list) and Gerri Mason Hall, SVP, chief human resources officer, Sodexo (No. 6), shared their insights on how and why your executive recruiters can and should be held accountable when it comes to your company’s commitment to diversity.

Recruiters play an important role in creating a diverse pipeline. For instance, how does having one woman in a diverse slate differ from having two women? Very greatly, says Visconti.

But diverse recruiting isn’t a one-person effort, according to Hall; leaders in all different roles must be on board with diverse recruiting. “We don’t put all of the weight on the recruiters alone.”

What qualities should you look for in your external recruiters? The best recruiters are “the ones who can have those tough conversations,” Marshall said.

Both Marshall and Hall agreed that recruiters must be “bold and call out what needs to be called out.”

And numbers don’t lie; year-to-year improvement is key. “What gets measured gets done,” Hall said.

View full presentation.

Novartis Diversity Leader Rhonda Crichlow Joins Charter

The 10-year Novartis veteran played a key role in the company becoming the first ever to earn the top spot on the DiversityInc Top 50 Companies for Diversity list two years in a row.

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The 10-year Novartis veteran played a key role in the company becoming the first ever to earn the top spot on the DiversityInc Top 50 Companies for Diversity list two years in a row.

By Moses Frenck

Rhonda Crichlow, who as head of U.S. diversity and inclusion at Novartis Pharmaceuticals Corp. played a key role in the company becoming the first ever to earn the top spot on the DiversityInc Top 50 Companies for Diversity list two years in a row (2014 and 2015), has been named senior vice president and chief diversity officer at Charter Communications.

Crichlow, once described by DiversityInc CEO Luke Visconti as “a serious-minded lawyer who does not suffer fools gladly,” spent the past 10 years at Novartis and was named vice president and head of U.S. diversity and inclusion in 2011.

In the newly created position at Charter, the second largest cable operator in the United States, Crichlow will be responsible for the overall strategic development and implementation of Charter’s diversity and inclusion initiatives, according to the company. She will be based out of Charter’s corporate headquarters in Stamford, Conn.

“Rhonda and her team will work together, with the company’s full support, to ensure that diversity and inclusion strategies are integrated into all aspects of the organization,” said Tom Rutledge, Charter chairman and CEO, in a statement.

Prior to heading up diversity and inclusion at Novartis, Crichlow served as executive director of alliance development & philanthropy at the company, where she was responsible for overseeing efforts to build sustainable relationships with patient advocacy organizations and professional societies, and driving the U.S. strategy and implementation of NPC’s philanthropic initiatives, volunteer programs and workplace giving campaigns. Crichlow also served as president of the Novartis U.S. Foundation.

After receiving her law degree from the University of Virginia Law School, Crichlow worked as a tax attorney representing corporate clients with respect to federal tax controversy, litigation and business planning matters.

Before joining Novartis, Crichlow consulted for the Office of the Monitor, established pursuant to the Consent Decree entered in the Pigford v. Glickman and Brewington v. Glickman litigations, which involved nationwide class actions brought by African American farmers alleging racial discrimination in the U.S. Department of Agriculture’s farm credit and non-credit benefit programs. Crichlow also served as a judicial law clerk for the Honorable Ronald L. Buckwalter in the United States District Court for the Eastern District of Pennsylvania.

Crichlow has been recognized as a 2016 Healthcare Businesswomen’s Association Luminary Award winner and a 2015 Top Blacks in Healthcare Award Honoree, which recognized individuals in the healthcare sector whose work creates access to healthcare for African Americans in underserved communities. In 2013 she also received the Cornerstone of the Community Award, honoring her long-standing support as a volunteer and board member of Family Service of Morris County.

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