Many organizations are moving toward a culture of “continuous feedback.” On the surface, it sounds straightforward, but in reality, pitfalls await around every corner.
To avoid them, companies must take an inclusive approach when giving and receiving feedback. Too often, managers lack the knowledge and skills to deliver effective feedback and unintentionally do more harm to their employees and colleagues or miss the opportunity to truly maximize performance.
The idea of needing to be extra careful with how one gives and receives feedback is stressful and, at times, paralyzing. Ultimately, is bungled feedback better than no feedback? I tend to think so.