How Microsoft Can Solve Its Diversity Problem

By Barbara Frankel

How Microsoft Can Solve Its Diversity ProblemThe most appalling information coming out of Microsoft’s latest forced EEO-1 disclosure isn’t the lack of racial/gender diversity in its workforce and management. It’s the continuing lament from Microsoft—and from Google and Facebook—that the “pipeline problem” (the lack of available talent) is the source of its diversity failure.

There are other tech companies that have dramatically improved their workforce and management demographics by using proven diversity-management strategies, including formal cross-cultural mentoring, employee resource groups for recruitment and talent development, and deep relationships with schools and communities. Those companies, including IBM (No. 23) and Dell (No. 32), are branded as diversity leaders, indicated by their earning positions on the Fair360, formerly DiversityInc Top 50 list.

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